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To assess the current level of service
standards in all business dealings including investor services
a questionnaire has been posted on the company’s website.
Shareholders are requested to send their views by replying to
the questionnaire. Predominant responses received during
surveys undertaken in the past, indicate good satisfaction
level.
Service
Standards
As per the
‘standard operating procedures’ of the Company, the following
are the Service Standards set out for various investor
related transactions/ activities and the Company and its Registrars endeavour
to achieve these Standards without compromising
with the quality of the service to the
investors: |